OUR PLEDGE

We pledge to respect your privacy, to be transparent about our data practices, to keep your data safe, to never sell your personal data, to let you decide how your information is shared, and to only collect data that helps us improve our products and services.

Looksee Labs designs products and tools that collect and show images and information to empower and inspire users to lead more informed and fun lives. 

This Privacy Policy applies to our personal smart jewelry products (“Devices”), our website located at www.lookseelabs.com (“Site”), and the Eyecatcher mobile applications (“Apps”). The Devices, Sites, and Apps are collectively referred to in this Policy as the “Looksee Service.” By proceeding to use the Looksee Service you consent that we may process the data that we collect from you in accordance with this Privacy Policy.

Because we’re always looking for new and innovative ways to present relevant information and empower self-expression, this policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will send an email summarizing the changes to the address associated with your Looksee account and provide notice on the Site.

And remember, we’re here to help. If something in this policy does not make sense or if you have any questions, please contact us at privacy@lookseelabs.com.

Here’s what we’ll cover:

  • When we collect Data
  • Why we collect Data
  • What kinds of Data we share
  • Ways we might share your Data
  • How Long We Save Your Data
  • How To Edit or Modify Data
  • How To Deactivate Your Looksee Account
  • Looksee’s Policies For Children
  • How Does Looksee Keep My Data Safe?
  • How Does Looksee Handle Data From International Visitors?
  • Contact Us

When We Collect Data

ACTIVATE A DEVICE

When activating a Looksee Device, you will be asked to download the Looksee App. To see the full list of data that your Device collects, visit our Product Specifications page.

CREATE A LOOKSEE ACCOUNT

If you want to access data collected by your Device, you must create a Looksee account. When you create a Looksee account, we ask for some personal information, including your email address and date of birth. Your email address will be your Looksee account user name, which you will use to log-into your account. We do not display your email address to other users. Instead, others will see the name or nickname you enter in your profile settings.

You can also create your Looksee account using a different credential such as a Facebook or Google+ account. We will ask permission to access basic information from that account, such as your name, profile picture, and friend list. You can stop sharing that information with us at any time by removing Looksee’s access to that account.

VISIT OUR SITES

Looksee collects industry standard data from everyone who visits our Sites—even if you don’t have a Looksee account. This includes log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies. To see the full list cookies we use and how we use them, please read our Cookie Policy.

SYNC YOUR DEVICE

When you sync your Device through an App, recorded data about your usage is transferred from the App to our servers. This data is stored and used to provide the Looksee Service and is associated with your account. Each time a sync occurs, we log data about the transmission. Some examples of the log data are the sync time and date, device battery level, and the IP address used when syncing.

BUY FROM OUR STORE

We do not view or store your credit card information. This is handled by our third-party payment processor. We store your shipping address so we can process your order through our fulfillment partner. If you are logged into your Looksee account when you purchase something on our Site, we associate that order with your Looksee account.

CONTACT US

Whenever you contact Looksee for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Looksee Service. You can also contact Looksee on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.

ACTIVATE LOCATION FEATURES

The Looksee Service includes features that require the collection of specific location data, including: GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We only collect this type of data when you activate a location feature, such as Maps or Weather. We stop collecting this type of data when you deactivate the feature. We store this information in your Looksee account. If you are using a mapping feature, we will send your location information to our mapping service provider so they can display appropriate information for your location. They are contractually prevented from sharing or using this data for any other purpose.

We only collect information about you when you’re interacting with Looksee Products & Services.

Why We Collect Data

Looksee uses your data to provide you with the best experience possible, and to improve and protect the Looksee Service. Here are some examples:

  • Apple Health and Google Fit information are used to estimate your activity in Activity.
  • Contact information is used to send you notifications, and to inform you about new features or products we think you would be interested in. 
  • Data and logs are used in research to understand and improve the Looksee Device and Looksee Service; to troubleshoot the Looksee Service; to detect and protect against error, fraud or other criminal activity; and to enforce the Looksee Terms of Service.
  • De-identified data that does not identify you may be used for any purpose including identifying trends; for marketing and promotional use; or for sale to interested audiences. See “Sharing of De-identified Data That Does Not Identify You” to learn more.

What Kinds of Data We Share

DATA THAT COULD IDENTIFY YOU

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:

  • With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
  • If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms of Sale, to protect the security or integrity of the Looksee Service, and/or to protect the rights, property, or safety of Looksee, its employees, users, or others. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
  • We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

DATA THAT DOES NOT IDENTIFY YOU (DE-IDENTIFIED DATA)

Looksee may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways, such as by providing research or reports about health and fitness or as part of our Premium membership. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

DATA THAT YOU DIRECT US TO SHARE

You can direct us to share data with other parties. For example, you might authorize us to link your Looksee account with a third-party app listed on https://www.Looksee.com/apps; send status updates to your Facebook or Twitter account; or direct us to share data with your employer as part of a wellness program. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy. You can revoke your consent to share with the third party at any time in your Looksee account settings.

Ways You Might Share Your Data

DEFAULT VISIBILITY SETTINGS

The privacy settings on new Looksee accounts are set to reveal minimal data about you with the purpose of getting you involved with the Looksee Service. 

COMMUNITY POSTS

To post to Looksee community message boards, you’ll be asked to create a community username that’s separate from your Looksee profile name. This community username will be posted next to any comments you publish on community message boards. Other information, like a profile photo that you’ve added to your Looksee account will also be visible on message boards, depending on your Looksee account settings.

CONTESTS AND GIVEAWAYS

Looksee may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those offers note otherwise.

SURVEYS

Looksee may also ask you to participate in surveys (processed by Looksee or third parties) that help us understand your use of the Looksee Service. Any PII you provide to Looksee (or supplied by you or Looksee to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this policy.

How Long We Save Your Data

We store your PII for as long as you maintain a Looksee account.

How To Edit or Modify Data

Data that you provide to Looksee through the Site can be modified from your dashboard or Looksee account preferences. If you remove data from your Looksee account, it will no longer appear to you or others who use the Looksee Service. Backups of that data will remain associated with your Looksee account and in our archive servers.

How To Deactivate Your Looksee Account

You can deactivate your Looksee account by contacting Customer Support. When you do, data that can identify you will be removed from the Looksee Service, including but not limited to your email, name, and links to sites such as Facebook, Google+ and Twitter. Looksee may continue to use your de-identified data after you deactivate your account.

Looksee’s Policies For Children

Looksee is not directed at persons under the age of 13. We do not knowingly collect any PII from children under 13. 

How Does Looksee Keep My Data Safe?

Looksee uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact Customer Support.

How Does Looksee Handle Data From International Visitors?

The Looksee Service is hosted by a third party and is subject to United States law. Any personal information that you provide to Looksee is being transferred to Looksee for use solely in the United States. You consent to the transfer of your personal information to the United States. If you are accessing the Looksee Service from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.

Cookie Policy

We use technologies to improve the functionality of the Looksee Service.

TECHNOLOGIES WE USE

Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Looksee Service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues.

Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. Looksee, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality.

Social media tools, like widgets and plug-ins, are used so you can share information from Looksee on other sites such Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Sites, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by Looksee’s Privacy Policy. We also use the Facebook and Twitter pixel tags to help us understand how effective our marketing is on those sites.

We use the following third-party advertising cookies to present you with opportunities to purchase Looksee products on our Site; and retargeting cookies, to present you with Looksee advertising on other websites based on your interaction on our Sites and other websites:

  • Google Adwords Conversion: You can adjust the Google Ads Settings and opt-out of this program.
  • Twitter Advertising: This cookie allows us to present you with retargeting advertising for Looksee products on Twitter. This Twitter FAQ explains how their advertising program works and gives you the option to adjust your Twitter settings.
  • Facebook Custom Audiences: You can adjust your Facebook advertising settings from within your Facebook account and opt-out of advertisements from within the Facebook application.

We use the following third-party data analytics platforms to improve the Looksee Service in a variety of ways:

  • V-Play: We use V-Play as a multi-platform app development tool. V-Play collects information on deployed apps. You can read the V-Play Privacy Policy. 
  • We use Google Analytics cookies allow us to see how you use our services so we can improve your experience. We encourage you to read the Google Privacy Policy. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on

Contact Us

You can email us with any questions or comments at privacy@lookseelabs.com

Privacy Officer
Looksee Labs, Inc.